Operations Support & Strategy Manager

Job Summary

WelbeHealth seeks an Operations Support & Strategy Manager to lead enterprise-wide operational improvement initiatives focused on enhancing care quality and team engagement. The role involves identifying gaps, designing scalable processes, developing SOPs and training materials, and driving cross‑functional work groups. Candidates will bring experience in Lean Six Sigma, healthcare operations, and data‑driven decision making, while also mentoring junior team members and presenting key performance indicators to stakeholders.

Key Responsibilities

• WelbeHealth seeks an Operations Support & Strategy Manager to lead enterprise-wide operational improvement initiatives focused on enhancing care quality and team engagement. The role involves identifying gaps, designing scalable processes, developing SOPs and training materials, and driving cross‑functional work groups. Candidates will bring experience in Lean Six Sigma, healthcare operations, and data‑driven decision making, while also mentoring junior team members and presenting key performance indicators to stakeholders.

About the Role

This role is ideal for someone who enjoys combining strategy, content, data and execution. You will work with cross-functional teams and contribute directly to the company’s digital growth in Kolkata and surrounding areas.

Job Requirements

• Lean Six Sigma
• Process Improvement
• Healthcare Operations
• Electronic Medical Records
• Microsoft Office
• Data Analysis
• Presentation

Required Skills