Service Engineer II (Active TS/SCI)

Job Summary

A Service Engineer II will manage and maintain identity services infrastructure, focusing on Active Directory, server operations, and associated incidents. Responsibilities include deploying and upgrading core components, handling scheduled configuration changes, and supporting high‑priority customers. The role also covers tenant migration, certificate management, and compliance with Microsoft Government Online Services policies. Candidates must hold a TS/SCI clearance and have experience in large distributed systems. Key duties encompass bare‑metal imaging, GPO requests, ADFS app registration, web proxy requests, and routine SOP‑driven tasks. The position demands proactive system updates, password resets, and adherence to federal security protocols. The engineer will collaborate with cross‑functional teams to ensure the reliability and security of identity services while delivering prompt resolution to critical incidents.

Key Responsibilities

• A Service Engineer II will manage and maintain identity services infrastructure, focusing on Active Directory, server operations, and associated incidents. Responsibilities include deploying and upgrading core components, handling scheduled configuration changes, and supporting high‑priority customers. The role also covers tenant migration, certificate management, and compliance with Microsoft Government Online Services policies. Candidates must hold a TS/SCI clearance and have experience in large distributed systems. Key duties encompass bare‑metal imaging, GPO requests, ADFS app registration, web proxy requests, and routine SOP‑driven tasks. The position demands proactive system updates, password resets, and adherence to federal security protocols. The engineer will collaborate with cross‑functional teams to ensure the reliability and security of identity services while delivering prompt resolution to critical incidents.

About the Role

This role is ideal for someone who enjoys combining strategy, content, data and execution. You will work with cross-functional teams and contribute directly to the company’s digital growth in Kolkata and surrounding areas.

Job Requirements

• Active Directory
• Server Management

Required Skills