Team Leader Operations

Job Summary

roadsurfer, Europe’s leading campervan rental company, is looking for a dynamic Team Leader Operations to head its Mainz location. The role involves building and managing a high‑performing team, ensuring smooth day‑to‑day operations, and driving continuous improvement in processes such as vehicle handover and fleet maintenance. The successful candidate will be responsible for onboarding and training new staff, coordinating with local service partners, and providing exceptional customer service for products including myroadsurfer, abo, spots, and rent. Strong communication in German and English, a customer‑centric mindset, and a hands‑on approach to problem‑solving are essential. With a competitive salary band of €37,000–€43,000 per annum, roadsurfer offers a supportive work environment, free camper van allowance for the #happyroadsurfing lifestyle, a job bike, and access to corporate benefits. If you have 1–3 years of experience in tourism, car‑rental or a related field and a passion for leading teams, this could be the perfect opportunity to grow your career in operations.

Key Responsibilities

• roadsurfer, Europe’s leading campervan rental company, is looking for a dynamic Team Leader Operations to head its Mainz location. The role involves building and managing a high‑performing team, ensuring smooth day‑to‑day operations, and driving continuous improvement in processes such as vehicle handover and fleet maintenance. The successful candidate will be responsible for onboarding and training new staff, coordinating with local service partners, and providing exceptional customer service for products including myroadsurfer, abo, spots, and rent. Strong communication in German and English, a customer‑centric mindset, and a hands‑on approach to problem‑solving are essential. With a competitive salary band of €37,000–€43,000 per annum, roadsurfer offers a supportive work environment, free camper van allowance for the #happyroadsurfing lifestyle, a job bike, and access to corporate benefits. If you have 1–3 years of experience in tourism, car‑rental or a related field and a passion for leading teams, this could be the perfect opportunity to grow your career in operations.

About the Role

This role is ideal for someone who enjoys combining strategy, content, data and execution. You will work with cross-functional teams and contribute directly to the company’s digital growth in Kolkata and surrounding areas.

Job Requirements

• Team Management
• Operations Management
• Customer Service

Required Skills