Technical Account Manager (m/w/d) B2B MCPTT / Mobilfunk
Job Highlights & Employer Insights
Kolkata VerifiedResponse Rate
94% High Response
Recruiter actively reviews profiles
Avg. Turnaround
3–5 Days
Fast shortlist & interview calls
Verified Employer
Official Partner
Direct listing from prettyTELCO
Culture Score
4.8 ★ Rating
Great feedback from current team
Job Overview
Experience
5+
Salary
Best in Industry
Openings
Multiple Openings
Employment Type
full_time
Work Mode
On-site
Shift
Day Shift
Working Days
Monday to Saturday
Notice Period
Immediate to 30 Days
Education
Graduate
Job Category
MCPTT
Job Summary
The role involves providing comprehensive technical support to business clients in the area of mission‑critical push‑to‑talk (MCPTT) and mobile communications. As the primary technical point of contact, the manager will guide customers through presales, onboarding, pilot testing, and full deployment of secure voice solutions. The position requires close collaboration with sales, customer service, product management, and technical teams to translate client needs into product enhancements and service offerings. The manager will also handle troubleshooting, structured fault analysis, and continuous improvement of operational performance. Candidates should bring several years of experience with B2B ITK solutions, strong knowledge of modern mobile technologies, and proven project management skills. Excellent communication, presentation, and analytical abilities are essential for success in this role.
Key Responsibilities
- The role involves providing comprehensive technical support to business clients in the area of mission‑critical push‑to‑talk (MCPTT) and mobile communications. As the primary technical point of contact, the manager will guide customers through presales, onboarding, pilot testing, and full deployment of secure voice solutions. The position requires close collaboration with sales, customer service, product management, and technical teams to translate client needs into product enhancements and service offerings. The manager will also handle troubleshooting, structured fault analysis, and continuous improvement of operational performance. Candidates should bring several years of experience with B2B ITK solutions, strong knowledge of modern mobile technologies, and proven project management skills. Excellent communication, presentation, and analytical abilities are essential for success in this role.
About the Role
This role is ideal for someone who enjoys combining strategy, content, data and execution. You will work with cross-functional teams and contribute directly to the company’s digital growth in Kolkata and surrounding areas.
Job Requirements
- MCPTT
- mobile communications
- project management
Required Skills
Education
Bachelor's Degree
Preferred Languages
English, Hindi, Bengali
Gender / Eligibility
Any
Age Limit
Not Applicable
Benefits & Perks
Hiring Process Timeline
Transparent recruitment steps for this position
Submit CV & Application
Quick 1-step resume submission on OurKolkata
Recruiter Review
prettyTELCO hiring team evaluates candidate profile
Interview Rounds
Personal or online interview with department heads
Job Offer & Joining
Official offer letter issuance and onboarding
About the Company
prettyTELCO
prettyTELCO is a leading organization in Kolkata delivering high-value products and professional services.
Industry
Technology & Services
Company Size
100–500 Employees
Founded
2005
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Technical Account Manager (m/w/d) B2B MCPTT / Mobilfunk
Best in Industry