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Suvendu Introduces Helpline and Live Control Room to Tackle Bengal Traffic

West Bengal Chief Minister Suvendu Adhikari unveiled a comprehensive traffic management plan that includes a 24-hour public helpline and a live control room to monitor traffic in real time. The helpline will allow commuters to report incidents such as accidents and blockages, while the control room will coordinate signal timings and dispatch emergency services. Officials said the system will be integrated with existing traffic infrastructure and a pilot rollout is planned for the next few weeks, aiming to ease congestion across the state.

Suvendu Introduces Helpline and Live Control Room to Tackle Bengal Traffic
Suvendu Introduces Helpline and Live Control Room to Tackle Bengal TrafficPhoto via The Statesman

Suvendu announced a new set of measures aimed at reducing traffic congestion across West Bengal. The plan includes a dedicated public helpline and a live control room that will monitor traffic flow in real time.

The helpline will allow commuters to report road blockages, accidents and other incidents, enabling authorities to respond promptly. Meanwhile, the control room will coordinate traffic signals and dispatch emergency services as needed.

Officials said the system will be integrated with existing traffic management infrastructure, and a pilot phase is expected to start in the coming weeks. The initiative is part of a broader effort to improve mobility in the state.

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